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TechSmith transitioned to an annual subscription-only model, beginning with Snagit 2025 and Camtasia 2025 in January 2025. Subscription-only means that our software will be sold through an annual s...

To add seats/users of Snagit, Camtasia, or the Camtasia/Snagit bundle to your existing Business License subscription (formerly known as a maintenance agreement), we can serve you in two ways: If...

Purchase a Perpetual License These are our perpetually licensed products – you pay a one-time fee to permanently own the version that you purchased: Snagit Camtasia You can purc...

If two or more people will be using a subscription-based product, we call this a multi-seat subscription. To purchase your first multi-seat subscription, please contact our team at orders@techsm...

Camtasia Pro is a special offer that is currently only available online as a single-user offer through TechSmith direct. However, we are able to sell you a product bundle which includes a  a yearly...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...